An Ottawa couple is reeling after a scam phone call from who they thought was a representative from TD Bank cost them $13,000.

Janel Nguyen and her partner Evan Dudley say that what seemed like an ordinary phone call from the bank’s fraud department turned out to be a scammer trying to gain access to their identity and credit card information.

  • veee@lemmy.caOP
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    5 months ago

    If ever you’re unsure that the bank is calling, feel free to hang up and call the bank back yourself.

    • FiveMacs@lemmy.ca
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      5 months ago

      FROM THE NUMBER ON THE BACK OF THE CARD, not the number they give you…sounds obvious but yeah…