Making a genuine effort here to make this post within the rules of this community. I notice there is no qualifier for meta-posts; mods I’d love if you could just let me know to take this down rather than ban me. :)

Pretty much what is in the image.

  • I appreciate the effort and values behind responding to reports with the reason.
  • But I don’t appreciate how the responses, especially to trolls, give them bait to double down in their offensive rhetoric.
  • .world already has an @AutoMod@lemmy.world which DMs users with the reasons for mod action on their content.
  • About half the time this mod will also continue to engage with the trolling user.
  • Lemmy doesn’t allow unflaired mod comments as of now so this just proves to add more fuel to the flames and make this community more toxic than it was without this action.
  • I recognize this will be an unpopular post, and believe me, again, I appreciate the effort put into informing us why things are removed.
  • But please consider stopping, or at least doing it in a way which doesn’t amplify trolling.
  • This also goes for other communities @jordanlund@lemmy.world moderates but this is the primary source of the issue.
  • Thank you with peace and love.
  • LibertyLizard@slrpnk.netEnglish
    221·
    14 days ago

    Can you give an example of what you’re talking about? I think more mod communication is good so my initial response is to oppose this suggestion.

    • spujbOPEnglish
      71·
      14 days ago

      Absolutely agree that more is good; I think it’s about making sure the quality of communication is constructive rather than destructive. :)

      Here is an example of a user using the mod response to continue their use of the r slur.

      Here is an example of a user using the mod response as bait for further trolling.

      Here is an example of a user getting to platform their misinformation long after the conversation should have just ended. There are others, this was just what I found first.

      edit. added more

      • LibertyLizard@slrpnk.netEnglish
        6·
        14 days ago

        OK I agree it probably should have been a clear statement of the rules and then conversation over. Going back and forth with a combative attitude is not an effective moderation strategy.

        But this seems like a minor criticism. Overall I appreciate the attempt to explain the rules, I just think it could be done better.

        • spujbOPEnglish
          3·
          14 days ago

          Definitely minor in the grand scheme of things :)

      • jeffw@lemmy.worldEnglish
        93·
        14 days ago

        That user is pretty active and often tries to start debates but idk if I’d call them a troll

        • StinkyOnions@lemmy.worldEnglish
          113·
          14 days ago

          That user is a troll. Just take a look at the user’s post and comment history. He calls himself an agitator, but he derails entire threads spouting russian propaganda.

          • LibertyLizard@slrpnk.netEnglish
            64·
            14 days ago

            I did and I didn’t see anything like what you’re describing. Low effort, provocative content, yes, trolling, no. Trolling is not just an opinion you find offensive.

            This the issue with trying to police trolling. No one can agree on what it means. Moderation standards need to be based on clear definition in line with community consensus. Vague prohibitions like trolling lead to bias and moderation abuse.

            I’m not opposed to removing these types of comments but if so it needs to be based on a clear standard that everyone can understand. A prohibition on “trolling” clearly is not adequate for this purpose.

    • CanadaPlus@lemmy.sdf.orgEnglish
      41·
      14 days ago

      Yeah, I don’t think “peace and love” is what’s being sold here. Someone’s fishing to weaponise the moderation process.

      The removed comment in OP’s response was criticism of the moderation style, which honestly should be left up for transparency’s sake, and then the rest of the exchange was just conversation about the modlog, where the two fighting users actually come to agree.

      • spujbOPEnglish
        1·
        14 days ago

        i added more diverse examples edit: with peace and love :)

  • barsoap@lemm.eeEnglish
    5·
    13 days ago

    Regarding trolls in general, and especially troll feeding, a couple of hackers figured out how to deal with them ages ago (in German): Throw comments into a bayes filter (like those spam filters), have them rank it according to what it learned and, most importantly: Don’t just block the comment. Have the user solve a captcha. The more incited the thread is, the more the post looks like trolling or responding to a troll, the more often randomly fail the captcha.

    Thus you make the unwanted behaviour annoying, people often simply say “nah it’s not worth it”, but on the flip side you’re also circumventing accusations of censorship. Trolls, now having lost the massive reaction they so crave, and themselves having to jump through captcha hoops, migrate to darker pastures.